FAQ - Frequently Asked Questions

Transport

Where should I start visiting the Penedès' vineyards?

The city of Vilafranca del Penedès, also known as the "Capital of Wine", is an ideal starting point for all excursions in the vineyards. Join us at our office in the city center and we'll help you plan your visit.

How can I get to Vilafranca del Penedès?

We invite you to read our page "How to get there?"

Is the journey long and complicated from Barcelona?

The journey is very easy from the city center of Barcelona. The train from the city center of Barcelona  (stations: Arc de Triomf, Plaza Catalunya and Sants) will take you directly to Vilafranca del Penedès in less than an hour and without change.

How much is the train?

The journey from downtown Barcelona costs only € 5 one way, or € 10 round trip.

Do you organize departures or transfers from Barcelona?

Our guides organize daily departures from downtown Barcelona (you have to book a tour with the departure from Barcelona).
For private tours and groups, we can also arrange private transfers (on request).

Bike Rental

Why rent bikes in the Penedès?

Cycling is the easiest, most ecological and best way to wander between the vineyards of Penedès.
We offer different types of bike (men's mountain bike, women's mountain bike, hybrid bike and electric bike) to adapt to your expectations.
The bike is suitable for all types of audiences.

Is the bike safe ?

We work with the best brand of bike to offer you a top quality equipment at an affordable price. We also provide a helmet when you rent a bike or book a tour.

Do I have to book in advance?

Reservations are required in order to offer you the bike you want.

I travel with my family. Can I bring my children ?

Of course ! You can rent baby seats (€ 5) and children's bikes (26-inch bikes recommended for children over 135 cm). Children under 16 years old must be accompanied by an adult.

Is there an age or size limit?

We offer bikes of different sizes, of different types with models for men, women and children.

Do I have to leave a deposit?

We offer a top quality equipment. We ask you to leave us a passport or an ID during your rental or to follow one of our guided tours.

Regular Tours

Do I have to book in advance?

Reservations are mandatory, as we have a limited amount of bikes and each tour is limited to 10 people. 

How can I book one of your regular tours?
I have not been cycling for 15 years. Can I join one of your tours?

Anyone who knows how to ride a bike will enjoy our tours. All of our tours have a number of short stops while in route to share information, ask questions, laugh and rest when needed. In addition, we offer different types of bikes to best meet your expectations.
You have not played sports for decades? Our electric bikes offer 4 levels of assistance and cycle "almost" on their own.

The departure time of the tours do not suit me. Can we schedule another hour?

We propose to privatize the tours for a very affordable price. You will be able to choose the place, time and day that suits you best (see the section 'Private tours and experiences').

What are your conditions of change and cancellation?

For non-private tours, 100% of your deposit will be refunded for cancellations up until 48 hours before your tour. Any cancellation made within 48 hours of the start of a tour will be charged the full deposit.

Private Tours

How can I book a private tour?

We offer many private tours and experiences to realize in group, in family, between colleagues or students.
Contact us and we will answer you as soon as possible to offer you the most suitable service. We can accommodate groups of 1 to 100 people!

What are the payment terms for groups and private tours?

All private tours must be paid in full before the start of the tour as we have significant organizational and human resources costs.

What are your conditions of change and cancellation?

For private, tailor-made or group tours, refunds will only be given for those that cancel their reservation with more than 1 month advanced notice, due to the fact that these tours often require that we refuse reservations from other customers, or have upfront costs and organizational requirements for our staff.

What to bring?

What should I bring?

We advise you to bring comfortable clothes. Remember to take a bag with a large bottle of water, sunscreen in summer and clothes in case of rain.

Conditions

Am I insured against accidents or theft?

We offer a very high quality equipment (bike, helmet and padlock) to allow you to enjoy the region. However, we do not accept any liability in case of accident or theft.
In case of theft, the equipment must be paid in full at the public sale price.

Question?

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